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ICOMM is a full service Business Process Outsourcing (BPO) company providing a broad range of BPO solutions supported by our multilingual culture, Our work friendly eviroment promotes personal and professional growth keeping our employees engaged and motivated, maintaining a positive edge which is reflected in every interaction Whatever is the nature of your business we offer workable and customizable services that will allow you to focus on your core scope while your customers are being pampered.

Contact Us

  • Phone : (+30) 211-1019600
  • Email : info@icommcallcenter.com
  • Web: www.icommcallcenter.com

VISION

We are a business outsourcing company dedicated to promote the Greek cultural talent worldwide and to fuse it with multilingual talent from all over the world, within our company.

MISSION

As Business Process Outsourcing company, we assess and accommodate the needs of our clients having FLEXIBILITY, SPEEDINESS, EMPATHY, INSIGHT & ENTHUSIASM as our main drivers. We are also a PEOPLE’s company in that we strongly consider the attention and encouragement of our people to be key to successful client service, alongside with a broad range of BPO solutions. Effective Training, Quality Management and Workforce Management, at global industry standards, comprise the platform of our operational achievements in providing omnichannel global services.

About Us

We are a business outsourcing company dedicated to promote the Greek cultural talent worldwide and to fuse it with multilingual talent from all over the world, within our company. We are making it happen by primarily being located in Athens. Athens is a world-class city and a geographical crossroad bringing together Europe Asia and Africa, It is as close as one hour by air to three different continents up to 3 from all major European Cities, and attracts a high educational, multi-lingual talent bank out of which we build our customer support teams.

ICOMM as part of a larger organization, became autonomous company in 2017 in order to satisfy a growing demand for customer services in a range of industries.

As Business Process Outsourcing company, we assess and accommodate the needs of our clients having FLEXIBILITY, SPEEDINESS, EMPATHY, INSIGHT & ENTHUSIASM as our main drivers. We are also a PEOPLE’s company in that we strongly consider the attention to and encouragement of our people to be key to successful client service, alongside with a broad range of BPO solutions. Effective Training, Quality Management and Workforce Management, at global industry standards, comprise the platform of our operational achievements in providing omnichannel global services.

Additionally, we develop partnerships lattice outside Greece, for the optimal multilingual support of the Large International Clients, through big number of Agents per required language.