ICOMM is a full service Business Process Outsourcing (BPO) company providing a broad range of BPO solutions supported by our multilingual culture, Our work friendly eviroment promotes personal and professional growth keeping our employees engaged and motivated, maintaining a positive edge which is reflected in every interaction Whatever is the nature of your business we offer workable and customizable services that will allow you to focus on your core scope while your customers are being pampered.
a) Ecommerce Startup Support
1) Providing your customers with timely replies
2) Conducting customer satisfaction surveys
b) Order Taking Services
1) Taking Orders during and after business hours
2) Provide sales-oriented teams
3) Integrate CMS/ERP with our CRM
4) Reaching new and existing customers using your
scripts
5) Developing custom call scripts upon request
6) Providing teams with the pre-launch training
7) Tracking regular KPI statistics