ICOMM is a full service Business Process Outsourcing (BPO) company providing a broad range of BPO solutions supported by our multilingual culture, Our work friendly eviroment promotes personal and professional growth keeping our employees engaged and motivated, maintaining a positive edge which is reflected in every interaction Whatever is the nature of your business we offer workable and customizable services that will allow you to focus on your core scope while your customers are being pampered.
a) Agents work only on your campaign
b) Ability to create a true extension of your office
c) Agents are experts in your product/services
d) Typically delivers stronger KPIS vs a shared model
e) Excellent for programs with large call volumes
f) Ideal for both inbound & outbound campaigns